Southwest Airlines

Southwest Airlines

Salespeople Should Never Answer This Question

Politicians typically are not great examples for us. But the one area where skilled politicians continually impress me is in their ability to deftly answer a different question than the one they’re asked. In many cases, it’s not that they are avoiding the question, but that they are intentionally focused on communicating a particular message to the …

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Turn Off the CRM AutoPilot and Get Strategic About Where to Spend Your Time

I love to fly. If you’re a regular here, you know about my loyalty to and friendship with my personal Sales Force One – Southwest Airlines, and why I think Southwest is the Sales Airline. But as highly as I think of Southwest for a commercial flight, nothing compares to flying in a private business jet. Early …

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