Sales Calls

Sales Calls

What We Can Learn about Sales from the Rookie Mexican Teppanyaki Chef

We just returned from our family vacation. It was a great time at an all-inclusive resort just south of Playa del Carmen. As my son and I were reading in the setting pictured above, he smiled and said it looked like we had found our Corona TV commercial spot. All-inclusive resorts seem to have a …

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Jos. A. Bank TV Spots and Lack of Price Integrity Cost Them a Customer – Me

I can’t do it anymore. Don’t get me wrong. I like a good deal as much as anyone. But enough is enough. I was getting dressed last week while Mike and Mike were on ESPN2 in the background. Another obnoxious Jos. A. Bank commercial came on and my sixth grade son started making fun of …

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Stop Thanking Prospects for Their Time

I have been troubled recently observing sales reps taking a subservient and overly respectful posture when engaging prospects and customers. A few reps in particular sounded completely overmatched in conversations on the phone. And I have seen the same occur during face to face meetings as well. Three weeks back I tweeted something provocative about it …

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New Sales Theories (and washing machines) Aren’t Necessarily Better

Newer is newer, but not necessarily better. Don’t get me wrong. I’m not all retro. I like new fashion, music, homes, hotel rooms, cars, technology and toys. Direct fuel injection, smartphones, the cloud – all good. I’ll be in line for the iPhone 5 just like many of you. But newer isn’t always better. Saturday …

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What I Learned From A French-Speaking Sales Rock Star Without Understanding A Word

I love sales calls. I love making them, going along with others, observing, reflecting and writing about sales calls. If I was to take a swag at the number, I’ve probably observed (as either a sales exec. or a coach/consultant) 170 salespeople on approximately 1000 sales calls. That’s a lot of data and even more fodder …

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Setting Up The Sales Call To Set Yourself Apart: (Part 2) Reviewing The Agenda

I recently shared why it’s so important to Plan Your Sales Calls. Today I’ll highlight one of the most powerful techniques to properly position yourself with a buyer and help set you apart from the crowd. Benefits of Sharing Your Agenda: No one wants to be taken on a ride. I don’t know about you, …

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Plan Your Sales Calls (key word: “Your”) – Part 1

In many businesses, it’s not easy to secure an appointment with a target prospect. The initial sales call is a big deal. Because we worked so hard to get there, it’s critical that we bring our A-game. For coaching and content-building purposes, I’ve gone along on a few calls lately as the extra man. I probably …

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