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Post-Sabbatical Takeaways on People, Places and My Professional Life

Not sure why it took working full-time for 35 years before pulling the trigger to make this happen, but I am so thankful that I finally listened to advisors, mentors, friends, and peers telling me to do it. I recently completed my first-ever sabbatical. 30 days off… The entire experience was wonderful, instructive, life-giving, convicting,

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Life is Too Short and the Stakes are Too High Not to Tell the Truth

How much time and trouble would we save each other if we all committed to being 100 percent truthful 100 percent of the time? It’s a crazy thought, but when you really think about it, it is amazing how often we don’t tell people the truth. Sometimes we are scared. Sometimes just too nice. Or

Lame Sales Leadership from Companies, Executives and Managers is THE Problem

Nope, it’s not that your sales team hasn’t yet mastered social selling. And believe it or not, it’s not your sales process. Despite what the thousands of new purveyors of sales enablement tools tell you, that’s not the answer either. It probably isn’t even your lazy, reactive sales team who love to over-serve existing customers

Upgrade from Vendor to Value-Creator to Acquire New Customers and Close Deals Faster

Salespeople face the harsh reality today that many prospects and customers treat and view them as nothing more than mere vendors. In many cases, it’s not the salesperson’s fault. The prospect’s system, buying process, or procurement department are all set up to diminish the seller’s opportunity to create value and differentiate him/herself. It’s the reality

Five Blunt Powerful Sales Management Tips for the Price of One

Sales thought leader Dave Brock and I are in the homestretch of a series for sales managers we’ve been writing for OpenView Labs / Venture Partners. I was honored to contribute at Dave’s invitation, and we’ve had a lot fun sharing the straight truth about sales management, offering guidance to new managers, and attempting to

A Behind the Scenes Look at Coaching a Top Producing Sales Rock Star

Early last year I wrote a post about the The Joy of Coaching Top Performers, and just recently an individual who I worked with in the past came back and basically insisted that we resume his coaching. I tried to respectfully decline because I felt like I’ve shared everything I could with him over the

When Did Publishing Sales Reports and Rankings Become Politically Incorrect?

I admit it. I’m confused. Maybe I skipped the sales leadership class the day “they” taught that publishing and distributing sales reports and rankings was no longer appropriate or politically correct sales management. Don’t goals and results go hand in glove? Hasn’t business, and particularly sales, always been about hitting your numbers? Aren’t salespeople judged

If Sales Managers Are Not Coaching Their Salespeople Then Who Is?

The title of this post isn’t meant to be rhetorical. I’m serious. If sales managers can’t coach, won’t coach, or don’t know how to coach their people, then who is? Back in the day (I have enough gray hair now to use that expression), sales managers were the ones responsible for developing their people. Many

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Obedient Order-Taker and Yes-Men/Women Salespeople Don’t Win More Business

Sales Friends, I get it. We want to be liked. We want to be seen as responsive. We want to show customers that we care and that we listen and that we can follow instructions…  All of those things are wonderful.  But there’s just one little problem:  very often defaulting to our prospect’s (or their

The ROI Is Huge for Those Who Implement

This is Trevor. He’s the senior executive of a company he founded in the UK. He’s also an amazing human being. I think it is fair to say that after the few days we just spent together at our Supercharge Your Sales Leadership event in Atlanta, our relationship crossed from client-coach to friends. The way